White Labeling features may require additional configuration and activation by our Platform team.After activation, organization administrators can manage branding settings independently through Platform Settings, including:
- Brand colors
- Logos
- Widget appearance
- Custom domains
- Platform branding elements
What Can Be Customized
White Labeling may include:- Company name
- Logo
- Brand colors
- Favicon
- Platform URL or custom domain
- Login page appearance
- Widget appearance
- AI assistant branding
Common Use Cases
Organizations use White Labeling to:- Deliver a branded customer experience
- Hide third-party platform branding
- Match company visual identity
- Provide a custom client portal
- Create partner or reseller environments
Branding Elements
Logo
Organizations can upload custom logos used across the platform interface. Examples:- Sidebar logo
- Login page logo
- Chat widget logo
Colors
Custom brand colors can be applied to:- Buttons
- Navigation elements
- Widgets
- Accent colors
- Interface highlights
Custom Domain
White Labeling may support custom domains such as:Widget Branding
The AI widget can also be customized with:- Assistant name
- Welcome message
- Widget colors
- Avatar or icon
- Position and appearance
Benefits
| Benefit | Description |
|---|---|
| Brand Consistency | Keeps the platform aligned with company identity |
| Professional Appearance | Creates a polished customer-facing experience |
| Customer Trust | Users interact with a familiar branded environment |
| Partner Enablement | Supports reseller and agency workflows |
Notes
- Some White Labeling features may depend on subscription or organization settings.
- Custom domains may require DNS configuration.
- Branding changes can take several minutes to apply across the platform.